Frequently asked questions
From the login page, please click on Forgot your password link and follow the on-screen instructions to reset your password.
Please follow the steps below to register for a module:
1. Log in to your Student Portal.
2. Navigate to the Modules section on the left side of the screen.
3. Click on the Modules tab where you will view a list with all modules of your academic program. The button 'View Offers' on the right side of each module is enabled only for modules with available offers.
4. Click on VIEW OFFERS to view the available offers for a particular module.
5. Click on VIEW DETAILS to view further details and proceed with registration.
After pre-registering for a module, you will have to proceed with enrolment to secure your position:
To do so, please locate the pre-registered module under the My Preregistrations tab in the Modules section of the Student Portal. The Enrol button on the right hand side of the module is what you need to select to complete the process.
Please have in mind that once you are registered to a module, any study material will be available to you in the VLE from the start date, in addition you will have full access to the module, chat forums and your assigned Instructor.
Once a module ends, the grade will be posted in your student portal up to four weeks after the end date of the module.
It is not possible to take more than one module at a time. It is better that you focus on one module at a time so that you can achieve the best possible grade for each assignment.
In the case that you do not achieve the required pass grade or you have not submitted any assignments during the course you will be given the opportunity to retake the module and better your grade. A retake fee applies in such a case. This retake fee is equal to the cost of the module.
At the undergraduate level, the overall pass mark for each module is 60%. At Master’s level, the overall pass mark for each module is 70%. At the doctoral level the overall pass mark for each taught module is 70% whereas the passing grade for each dissertation stage is 80%. The grade descriptors can be found on the transcript page as well as in every module's syllabi.
If you failed your module you will need to retake it in order to achieve a passing grade. There is a retake fee equivalent to the cost of the module.
A withdrawal request can only be processed in the first two (2) weeks of the commencement of the module.
You can place a withdrawal request by contacting the Student Support Department at support@unicaf.org.
You can place a withdrawal request by contacting the Student Support Department at support@unicaf.org.
Your Unicaf Student ID number can be located under the Profile Section of your Student Portal.
Upon completion of all programme modules, students' results are reviewed at the Progression Board in order to be confirmed. Upon confirmation, and considering that students meet all academic requirements, their award will be confirmed at Senate. The progression Boards are scheduled periodically throughout the year, normally four times a year.
Once an award has been confirmed, all graduates are notified by the Office of the Registrar. Certificate and transcripts are conferred either at the graduation ceremony (considering that a physical ceremony is taking place) or in absentia. Currently, graduation ceremonies are held virtually, once a year.
All graduates will receive an email with a link to view their certificate and transcripts through the Premier Cert+ platform. Relevant information in regards to receiving their Certificate is provided to all graduates upon confirmation of the date of the graduation ceremony. Once the issuance process is completed, the documents will be sent to Unicaf Headquarters and are then dispatched to students via a courier service. Once dispatched, a tracking number is provided to students through email.
For further information, please contact the Office of the Registrar at registrar@unicaf.org.
*Graduation ceremonies are normally held during specific periods of time, unless unforeseen circumstances force otherwise.
Once an award has been confirmed, all graduates are notified by the Office of the Registrar. Certificate and transcripts are conferred either at the graduation ceremony (considering that a physical ceremony is taking place) or in absentia. Currently, graduation ceremonies are held virtually, once a year.
All graduates will receive an email with a link to view their certificate and transcripts through the Premier Cert+ platform. Relevant information in regards to receiving their Certificate is provided to all graduates upon confirmation of the date of the graduation ceremony. Once the issuance process is completed, the documents will be sent to Unicaf Headquarters and are then dispatched to students via a courier service. Once dispatched, a tracking number is provided to students through email.
For further information, please contact the Office of the Registrar at registrar@unicaf.org.
*Graduation ceremonies are normally held during specific periods of time, unless unforeseen circumstances force otherwise.
Your credentials can be found on the email received from PremierCert. If you need assistance with this email please contact us at registrar@unicaf.org.
The Cumulative Point Average (CPA) shows the overall average performance of a student for each course during his or her studies; it is determined by multiplying the number of credits of each course by the quality points earned for it, and divided by the total number of programme credits.
You can access your CPA through the Transcripts page on your Student Information System (SIS) student portal.
Unicaf University requires a minimum Cumulative [Grade] Point Average in accordance with your programme of study. The overall CPA graduating requirement for undergraduate and postgraduate programmes is 2.0 or above.
The overall CPA requirement for doctoral programmes is 3.0 or above. Students will not be allowed to move to the Dissertation Stage if they scored a CPA lower than 3.0 in their core modules.
Students who fail to achieve the required CPA score will not be eligible for graduation and will be required to retake module(s) in order to elevate their CPA.
The overall CPA requirement for doctoral programmes is 3.0 or above. Students will not be allowed to move to the Dissertation Stage if they scored a CPA lower than 3.0 in their core modules.
Students who fail to achieve the required CPA score will not be eligible for graduation and will be required to retake module(s) in order to elevate their CPA.
To contact your tutor, follow the below steps:
1. Log in to the VLE site.
2. Select your course from the Dashboard.
3. Click the speech-bubble icon at the top right.
4. In the dropdown panel, click the Search box and type your tutor’s name.
5. When their name appears, click it to open the chat window.
6. Type your message at the bottom and click the paper plane icon to send your message.
7. Check your Messages inbox for their reply.
Note: You can also find your instructor and other module members by accessing your module on the VLE and clicking on 'Participants' at the top left of the screen.
Important: If your tutor isn’t listed as a contact
1. Click on their name or profile picture anywhere you see it.
2. On their profile pop-up, click the “Add to your contacts”.
3. Click the Message icon to message them directly.
4. Contacts may be accessed from the “Contacts” link and then either messaged, blocked or removed.
1. Log in to the VLE site.
2. Select your course from the Dashboard.
3. Click the speech-bubble icon at the top right.
4. In the dropdown panel, click the Search box and type your tutor’s name.
5. When their name appears, click it to open the chat window.
6. Type your message at the bottom and click the paper plane icon to send your message.
7. Check your Messages inbox for their reply.
Note: You can also find your instructor and other module members by accessing your module on the VLE and clicking on 'Participants' at the top left of the screen.
Important: If your tutor isn’t listed as a contact
1. Click on their name or profile picture anywhere you see it.
2. On their profile pop-up, click the “Add to your contacts”.
3. Click the Message icon to message them directly.
4. Contacts may be accessed from the “Contacts” link and then either messaged, blocked or removed.